Dog Training
How dog trainers should automate WhatsApp
Training enquiries range from puppy socialisation to aggression cases that need a private assessment first. A generic price list sent to everyone wastes your time and can be unsafe.
Behaviour intake before the first session. Group class vs private training branches to the right offer.
How this works at your scale
Solo or owner led
Independent trainer running group classes and private sessions. Qualification filters unsafe cases before you commit a slot.
Small team
Training school with multiple instructors. Branching assigns puppy class, agility, or behaviour specialist calendars.
Multi site or larger
Franchise or multi-venue school. Location and class level captured before payment conversation.
Problems dog trainers face on WhatsApp
- Aggression cases booked into group puppy class by mistake
- Same behaviour questionnaire typed for every new client
- Assessment sessions mixed with quick "what treats?" questions
- Class capacity oversold without waitlist capture
- Follow-up homework notes not tied to the client thread
- Refund policy arguments on threads with no intake record
Automation on Vermoss Flow
Intake asks dog age, main issue, and bite history yes or no. Bite or severe aggression branch routes to private assessment inbox review before calendar unlock. Puppy and obedience paths book group or private slots.
- Behaviour intake: age, issue, bite history, prior training
- High-risk branch to inbox before any group class booking
- Group class vs private session menu with capacity limits
- Assessment booking on senior trainer calendar
- Class level and graduation date in customer details
- Scheduled class reminder 24 hours before with what to bring
Dog training intake and class booking flow
Qualifies behaviour severity then books assessment or class at the right level.
- Owner texts: "My dog pulls on leash and jumps on guests."
- Flow asks age, prior training, and any bite history.
- Low-risk path shows group obedience or private session options.
- High-risk path collects details and routes to the trainer in the inbox.
- Confirmation includes equipment list and venue address.
How to tune it
Review aggression branch wording with your lead trainer before go-live.
Map bite-history yes to mandatory inbox review step.
Cap group class slots per session in calendar settings.
Store vaccination status in customer details for group entry.
Attach class rules PDF after booking confirm.
Note graduated level in customer details for re-enrolment offers.
Run this on your dog trainer WhatsApp
We help you import the flow, connect your number, and tune it for how you work.