Language School
How language schools should automate WhatsApp
Enquiries arrive as "I want to learn English, what level am I?" Staff send placement test links by email, half never complete it. Vermoss Flow runs placement questions in chat, books the assessment slot, and assigns class level on the contact. Term start reminders and material lists go out on schedule.
Place new students in the right level class and send term start details without manual chasing.
How this works at your scale
Solo or owner led
Independent teacher running small group classes. Placement and class booking on one number is enough to drop the email back and forth.
Small team
School with multiple languages and levels. Branching by language and level keeps classes balanced without overfull groups.
Multi site or larger
Several campuses or corporate training arm. Site picker, corporate branch for B2B, and evening vs morning class filters.
Problems language schools face on WhatsApp
- Placement test sent by email, low completion rate
- Students booked in wrong level class
- Term start time and room sent individually to each student
- Corporate group enquiries need different pricing but same inbox
- Evening class waitlists managed on paper
- Holiday intensive courses promoted manually each break
Automation on Vermoss Flow
Intake asks language goal, prior study, and self assessed level. Short placement quiz in flow or book oral assessment slot. Class level saved in customer details. Term enrolment books seat in correct level calendar. Waitlist branch when class full. Corporate keyword routes to B2B inbox with company name capture.
- Language and goal intake: travel, work, exam
- Placement quiz branch or oral assessment booking
- Class level assignment saved in customer details
- Term seat booking when level confirmed
- Waitlist offer when seat opens in their level
- Term start reminder with room, time, and materials list attachment
Language placement and enrolment flow
Student gets placed, books a class, and receives term details on WhatsApp.
- Student texts: "Beginner English evening classes?"
- Flow asks goal and any prior classes taken.
- Short quiz or offer oral placement slot tomorrow.
- Level assigned; open evening beginner seats shown.
- Enrolment confirmed with term dates and book list PDF.
How to tune it
Cap class sizes on calendar so waitlist branch fires correctly.
Separate calendars per level and time band morning vs evening.
Corporate branch captures company name and headcount before your team takes over in the inbox.
Store IELTS or DELE target date for exam prep class routing.
Your team sends holiday intensive offers on threads for families who completed a term.
Attach campus map on first day reminder for new sites.
Results
Results coming soon
Placement completion rate and class fill metrics. Coming soon.
Time and money saved
Estimate enrolment conversion when placement runs in WhatsApp same day.
Run this on your language school WhatsApp
We help you import the flow, connect your number, and tune it for how you work.